Privacy & Policy

At TicketFusion, we are committed to protecting your privacy and personal information. We collect and use your information only for the purpose of processing your ticket purchase and providing you with excellent customer service. We do not sell or share your information with any third parties for marketing purposes.

We collect the following information when you purchase tickets on our website: Name Email address Phone number Billing address Payment information We use this information to process your ticket purchase and to contact you regarding your order. We may also use your email address to send you promotional offers and updates about our website, but you can opt-out of these communications at any time. We use industry-standard encryption and security measures to protect your personal and payment information. We do not store your payment information on our servers, and we do not have access to your credit card or bank account information. If you have any questions or concerns about our privacy policy, please contact us.

Refund Policy:

At TicketFusion, we want you to be completely satisfied with your ticket purchase. If you need to cancel your order, you may be eligible for a refund. Our refund policy is as follows: If the event is cancelled, you will receive a full refund, including all fees and charges. If the event is rescheduled, your tickets will be valid for the new date, and you will not be eligible for a refund. If you are unable to attend the event for any reason, we may be able to issue a refund, minus any fees and charges, at our discretion.

Refunds will be issued within 5-10 business days of the refund request. To request a refund,On your order History click -Refund- or contact us with your order number and the reason for your refund request. Refunds will be issued to the original payment method used for the purchase. Please note that our refund policy may vary for certain events or promotions. Any exceptions to our refund policy will be clearly stated on the event page. If you have any questions or concerns about our refund policy, please contact us.

Transaction fees:

TicketFusion charges a transaction fee of 10% on each ticket sold on our website to cover the cost of processing the transaction. This fee is calculated as a percentage of the ticket price and will be deducted from the ticket amount paid by the customer.

The transaction fee covers the costs associated with processing payments, including credit card fees, bank fees, and other transaction processing costs. By using our platform to purchase tickets, you agree to pay the transaction fee in addition to the ticket price.

Please note that the transaction fee is non-refundable, even in the event of a cancellation or refund of your ticket purchase. If you have any questions or concerns regarding our transaction fees, please contact our customer support team.

We thank you for choosing TicketFusion as your online ticketing platform, and we strive to provide you with the best possible experience.